Ensuring integrity, quality, and strategic leadership across all qualifications
LMQ’s Governance Board provides independent oversight and strategic direction to ensure that all qualifications are delivered with fairness, transparency, and academic integrity. The Board brings together experienced leaders from business, technology, education, and international markets to guide LMQ’s long term development and uphold the highest standards of quality and accountability.
Governance at LMQ exists to provide strong, independent oversight that ensures our qualifications are credible, fair, and aligned with the needs of learners, centres, employers, and global education partners. Our governance arrangements establish clear accountability, transparent decision making, and ethical leadership across all areas of the organisation.
The Governance Board plays a central role in safeguarding the integrity of LMQ’s qualifications by offering strategic direction, expert challenge, and informed scrutiny. This includes oversight of organisational performance, qualification development, risk management, and the continuous improvement of quality and standards. Through this structure, LMQ maintains a clear separation between strategic oversight, operational delivery, and quality assurance, ensuring that decisions are made independently and in the best interests of learners and centres.
Our governance purpose is also rooted in a commitment to public confidence. We work to ensure that every qualification we offer is rigorous, relevant, and delivered with integrity. By embedding recognised principles of good regulation, ethical practice, and responsible leadership, LMQ’s governance framework supports a culture of transparency, accountability, and continuous improvement.
Ultimately, governance at LMQ exists to protect learners, support centres, and uphold the credibility of our qualifications—ensuring that our awards remain trusted, respected, and globally meaningful.
Dr Cynthia Juan Zhuang – Governance Board Member
As a Governance Board Member of London Management Qualifications, Dr Cynthia Zhuang brings exceptional expertise across academic quality assurance, curriculum development, and professional programme leadership—three areas that are central to the credibility and future growth of any awarding organisation. Her extensive experience in designing, validating, and leading undergraduate and postgraduate programmes across multiple UK universities provides LMQ with deep insight into sector aligned qualification standards, regulatory expectations, and the continuous improvement of learner experience.
Dr Zhuang’s background in project management, research evaluation, and academic governance strengthens LMQ’s ability to maintain rigorous oversight of qualification development, centre performance, and assessment integrity. Her track record in achieving outstanding student satisfaction outcomes, securing professional accreditations, and leading successful programme revalidations ensures that LMQ’s qualifications remain academically robust, industry relevant, and globally competitive.
With more than a decade of experience in senior academic roles, combined with her research contributions and international professional background, Dr Zhuang plays a key role in guiding LMQ’s strategic development. Her expertise supports the organisation’s commitment to delivering high quality, future focused qualifications and reinforces its responsibility to learners, centres, and the wider education community.
Melania Milecka Forrest – Governance Board Member
Melania Milecka Forrest is an accomplished senior leader, strategist, and organisational development specialist with extensive experience across higher education, professional training, and corporate consultancy. With a career spanning academic leadership, quality assurance, and international education management, she brings a powerful combination of operational expertise, regulatory awareness, and strategic insight to LMQ’s Governance Board.
Melania has held senior roles in UK higher education and private education sectors, where she has led institutional development, programme expansion, centre operations, and compliance frameworks. Her experience includes overseeing multi campus delivery, managing academic and professional teams, and ensuring alignment with sector wide quality standards. She has played a key role in developing and implementing organisational strategies, enhancing learner experience, and strengthening institutional partnerships across the UK and internationally.
Her background includes significant contributions to quality assurance, centre management, and academic governance—areas essential to the credibility and sustainability of any awarding organisation. Melania has worked closely with regulatory frameworks, accreditation bodies, and external partners, giving her a deep understanding of risk management, compliance, and the operational realities of delivering high quality education at scale.
With a strong track record in leadership development, stakeholder engagement, and organisational transformation, Melania brings a forward looking perspective to governance. Her ability to bridge strategic planning with operational execution ensures that governance decisions are grounded, practical, and aligned with the needs of learners, centres, and employers
Melania’s extensive experience in academic operations, centre management, and organisational development directly supports LMQ’s commitment to delivering high quality, globally relevant qualifications. Her background in quality assurance, regulatory compliance, and multi site educational leadership strengthens LMQ’s governance arrangements, particularly in the areas of risk management, centre oversight, and strategic planning.
Her expertise ensures that LMQ’s governance decisions are informed by real world operational insight, sector aligned quality expectations, and a deep understanding of learner and centre needs. Melania’s leadership experience enhances LMQ’s ability to maintain robust standards, support centre performance, and uphold public confidence in the integrity of its qualifications.
Philip Mayer- Governance Board Member
Philip Mayer is a highly accomplished business professional and enterprise coach based in London, bringing over fifteen years of experience in supporting individuals and organisations to achieve their full potential. A top ranked performer in his field, Philip has directly enabled hundreds of individuals to launch and grow their own businesses, demonstrating a rare ability to combine strategic commercial insight with genuine client impact. His work at MBS Ltd, complemented by CPD accredited coaching from Regent’s University London, reflects a sustained commitment to professional excellence and lifelong learning.
As a Governance Board Member of London Management Qualifications, Philip contributes valuable expertise across sustainability, artificial intelligence, and entrepreneurship—three areas shaping the future of education and business. His understanding of AI enabled training and sustainable business practices supports LMQ’s mission to remain forward looking, globally relevant, and committed to the highest standards of quality and learner protection.
Dr Farzuhan Marlin- Governance Board Member
Dr Farzuhan Marlin is a distinguished Strategy Architect, Futurist, and Senior Business Leader with over 33 years of international experience spanning telecommunications, cybersecurity, consultancy, and digital innovation. Having spent 28 years at Dialog Axiata—one of Asia’s leading telecommunications groups—and later serving as Chief Strategy Officer at Innovative Solutions SA, he brings exceptional depth across both the technical and strategic dimensions of modern enterprise.
As a Governance Board Member of London Management Qualifications, Dr Marlin contributes expertise in artificial intelligence, cyber sustainability, and international market expansion—areas of increasing importance to any forward thinking awarding organisation. His experience in building and scaling organisations across the Middle East, South Asia, and beyond enables LMQ to develop qualifications that are rigorous, credible, and aligned with the demands of a rapidly evolving global economy.
Dr Sumara Khan – Governance Board Member
Dr Sumara Khan is a Senior Fellow of the Higher Education Academy (SFHEA) and Chartered Member of Business Educators (CMBE) with over two decades of senior leadership experience in UK and international higher education. Currently serving as a Senior Lecturer at Coventry University London Campus and Chief External Examiner at Birmingham Newman University, she brings to LMQ’s Governance Board a rare combination of front-line academic leadership, rigorous quality assurance practice, and strategic international expertise precisely the combination required to uphold the credibility and integrity of a forward-looking awarding organisation.
Dr Khan provides strategic advisory services to UK universities and international institutions across MENA and Asian markets, with expertise spanning partnership development, transnational education governance, programme validation, and regulatory compliance. Her portfolio spans active projects with major UK universities and international institutional partners across the Middle East, South Asia, South-East Asia, and China giving her a grounded, operational understanding of how quality standards must be maintained across diverse regulatory environments.
Dr Khan is a PhD candidate at Brunel University London, conducting pioneering research into quality assurance frameworks for UK transnational education partnerships. Her research — which includes interviews with senior figures at the Quality Assurance Agency (QAA) and the UAE Knowledge and Human Development Authority (KHDA) — has directly informed her development of a four-pillar relational governance framework centred on trust, alignment, inclusivity, and flexibility. She is a recognised international thought leader in transnational education quality, having delivered keynote presentations at the International Conference on Quality in Higher Education (ICQHE-25) in Abu Dhabi, presented at the Association for Continuing Education Conference in Tokyo, and been selected as a panel speaker at the European Association for International Education (EAIE) Conference in Glasgow.
As a Governance Board Member of London Management Qualifications, Dr Khan contributes deep expertise in academic quality assurance, external examination, programme governance, and international qualification standards areas central to LMQ’s mission of delivering qualifications that are credible, rigorous, and globally respected. Her research-informed approach and extensive experience across both institutional and regulatory contexts ensure that LMQ’s governance remains robust, independent, and aligned with the highest standards of integrity and learner protection.
LMQ’s Governance Framework sets out how the organisation ensures responsible leadership, effective risk management, and high‑quality qualification delivery. It is built on recognised principles of good governance and includes:
- Strategic Oversight – guiding long‑term direction and organisational priorities.
- Quality & Standards Assurance – ensuring assessments are fair, consistent, and credible.
- Risk & Integrity Management – preventing conflicts of interest, malpractice, and maladministration.
- Independent Decision‑Making – ensuring governance remains separate from day‑to‑day operations.
A visual governance structure diagram can be added to illustrate reporting lines and decision‑making responsibilities.
LMQ’s governance arrangements ensure that all strategic decisions are made responsibly, transparently, and in the best interests of learners and centres. The Governance Board oversees:
- Long‑term organisational strategy
- Qualification development priorities
- Ethical and responsible leadership
- Oversight of key risks and organisational performance
This ensures that LMQ remains forward‑looking, resilient, and aligned with global expectations for quality and relevance
LMQ is committed to delivering qualifications that are credible, rigorous, and aligned with industry and higher‑education expectations. Our quality assurance approach includes:
- Independent external quality review
- Centre monitoring and support
- Assessment standardisation and moderation
- Continuous improvement processes
These processes ensure that all assessments are fair, consistent, and reflective of best practice across the sector.
LMQ maintains strong safeguards to ensure ethical practice and protect the integrity of its qualifications. This includes:
- Clear management of conflicts of interest
- Prevention and investigation of malpractice
- Transparent decision‑making processes
- Ethical conduct expectations for all staff and centres
These measures ensure that LMQ operates with integrity and that learners and centres can have full confidence in the organisation’s standards.
LMQ places the highest priority on protecting learners, supporting centres, and maintaining public confidence in the credibility of our qualifications. Our governance framework ensures that all decisions prioritise fairness, transparency, and the highest standards of academic and professional integrity.
We work closely with centres to promote consistent assessment practice and ensure that every qualification we deliver is rigorous, relevant, and aligned with employer and higher‑education expectations.
For governance‑related enquiries or escalation matters, please contact: Governance Team – London Management Qualifications Email: governance@lmq.uk